Implementing Customer-Driven Capacity Management

Part 1 of 3 in the E-Guide Series:

Customer Driven Production: Setting New Operational Standards to Meet Future Demands and Disruptions

The biggest concern that most operations divisions have is capacity. Capacity answers the question, “Can I meet customer demand?” But managing capacity is not as simple as determining if you have “enough.” Today's global marketplace necessitates that operations executives and plant managers focus on making sure they have just the right capacity for the right product at the right time.

This guide explains the perspective, principles, and first steps needed to implement customer-driven capacity management while cutting costs.

Expect to learn:

  • How customer-driven manufacturing allows for quick response to consumer behavior by pulling resources when needed

  • Key components of efficient capacity management (such as Takt time, Product-Component Commonality, flexible work cells)

  •  First steps to align production strategies with customer-driven capacity management

Up Next

Part 2: Leveraging Demand-Driven Scheduling

Part 3: Increasing Operational Reliability Through Predictive Methods

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