Corrective and Preventive Action (CAPA)

Faster Root Cause Analysis & Easier CAPAs


CAPA drive continuous improvement, support compliance, and promote customer satisfaction. To be effective, they shouldn’t just solve the symptom of an underlying problem, but address the actual root cause. SafetyChain’s root cause analysis features allow you to efficiently and accurately identify the real reasons behind problems.

Simplify CAPA Administration

CAPA should not only address a production issue, but also prevent it from happening again. From equipment malfunctions to problems with a specific shift, real-time operational data will tell the story of which variables are influencing outcomes and why—so you can implement effective CAPA.

CAPA Corrective and Preventative Action SafetyChain Software
CAPA SafetyChain Software

Decrease Resolution Time

Trend data over time to spot recurring issues and understand the operational patterns that cause them. When a problem arises in the future, you’ll be better equipped to address and prevent it. You can thereby decrease your resolution time and support better overall quality outcomes moving forward.

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Measure CAPA SafetyChain Software

Measure CAPA Effectiveness

Assign flexible recurring or one-off tasks for follow-up to corrective actions using effectiveness checks. Provide an auditable record of maintaining a safe, compliant response to observations. Demonstrate evidence of reduced risk, cost savings, and increased productivity driven by quality.

Digital Root Cause Analysis

Eliminate guesswork and identify the real reasons for production issues quickly and accurately with root cause analysis (RCA). Pinpoint what, how, and why an event occurred to issue effective Corrective and Preventive Actions (CAPA) address problems and stop problems from recurring. Leverage built-in RCA tools including fishbone diagrams and 5 Whys modules to uncover root causes. Encourage interdepartmental collaboration with a system that can be accessed on any device or operating system at any time.

70% of companies polled say at least 3 departments are involved with CAPA and RCA.

CAPA is a part of SafetyChain’s Quality Manager Solution.