CAPA Management
Close the Loop. For Good.
Recurring issues cost more than rework. They erode trust, delay audits, and invite bigger problems. SafetyChain’s CAPA Management gives you one place to catch, fix, and prevent non-conformances with clear ownership and real-time visibility.
You Can’t Fix What You Can’t Track
When CAPAs are scattered, delayed, or incomplete, recurring problems don’t get solved. They just get patched. Whether the issue starts on the floor or comes from a customer complaint, plants need a structured way to respond, fast.
Real-Time Visibility
Corrective actions are logged across paper, inboxes, and spreadsheets. It's hard to know what’s happening until something slips through.
Clear Ownership
When responsibilities aren’t assigned or tracked, tasks fall through the cracks. The result is delays, confusion, and unresolved issues.
Proven Resolution
Without structured workflows, root causes go unchecked and preventive steps are often skipped. That means the same problems keep coming back.
Audit Readiness
Disorganized records make it hard to prove what was done, and when. Audits stall while teams scramble for documentation.
Built to Respond Faster
When problems surface on the floor, in the cooler, or after product reaches a customer, your team needs a clear, structured way to respond. SafetyChain CAPA Management helps food and beverage plants resolve issues faster with built-in accountability, clear documentation, and zero paper chasing.
CAPA Processes That Fit Your Organization
Create consistent workflows for different issue types like deviations, audit findings, documentation gaps, or customer complaints, without overcomplicating the process.
Task Assignment With Real Accountability
Assign corrective actions, verifications, and approvals to specific roles. Everyone knows who’s responsible, what’s due, and when it’s complete.
Linked Records and Easy Documentation
Automatically connect supporting records and documents to each CAPA so you’re not scrambling during audits or investigations.
Real-Time Progress Tracking
Sort, filter, and report on open CAPAs by source, status, or due date. Identify bottlenecks and take action before problems stack up.
Key Capabilities
CAPA, SCAR, and CCAR Templates
Customizable Multi-Step Workflows
Automated and Manual Task Assignment
Role-Based Access and Permissions
Task Due Dates and Approvals
Linked Forms and Supporting Records
Centralized Task and Record View
Filtered Views by Status or Owner
Standard Reports and Export Options
Complete Edit and Approval History
No Surprises. Just Follow-Through.
When issues aren’t tracked clearly, they drag on or come back. SafetyChain helps FSQA and operations teams solve problems the right way, the first time, with structured processes and clear accountability.
Fewer Recurring Issues
Standardized workflows help teams investigate root causes and complete preventive steps, so problems don’t resurface.
Standardized workflows help teams investigate root causes and complete preventive steps, so problems don’t resurface.
Less Time Chasing Tasks
Searchable tables and task lists show what’s overdue, pending, or complete. Nothing gets lost in spreadsheets or email chains.
Searchable tables and task lists show what’s overdue, pending, or complete. Nothing gets lost in spreadsheets or email chains.
Stronger Audit Readiness
Linked records and automatic history logs make it easy to show auditors what was done, when it happened, and who completed it.
Linked records and automatic history logs make it easy to show auditors what was done, when it happened, and who completed it.
Faster Response to Customer Complaints
When customers report issues, your team can launch and track internal actions quickly, with consistent follow-through and documentation.
When customers report issues, your team can launch and track internal actions quickly, with consistent follow-through and documentation.
Everyone on the Same (Digital) Page.
CAPA Management is part of SafetyChain’s Digital Plant Management platform, bringing your people, processes, and data together in one system. When an issue needs attention, your team can respond quickly and confidently, with no disconnected tools or guesswork.
Link to Forms and Records
Tie CAPAs to pre-op checks, CCP verifications, internal audits, and other records. Investigate and respond without jumping between systems.
Tie CAPAs to pre-op checks, CCP verifications, internal audits, and other records. Investigate and respond without jumping between systems.
Align With Your Existing Workflows
Build corrective processes that reflect how your plant actually operates, with the flexibility to adapt as your needs evolve.
Build corrective processes that reflect how your plant actually operates, with the flexibility to adapt as your needs evolve.
Everyone Has Access
From QA leads to maintenance techs, everyone involved in a CAPA can log in, complete tasks, and track progress. SafetyChain includes unlimited users with role-based access, so the right people can act without barriers.
From QA leads to maintenance techs, everyone involved in a CAPA can log in, complete tasks, and track progress. SafetyChain includes unlimited users with role-based access, so the right people can act without barriers.
Keep Documentation in One Place
Store tasks, actions, and evidence alongside your operational records. Simplify internal reviews and external audits.
Store tasks, actions, and evidence alongside your operational records. Simplify internal reviews and external audits.
Stay Secure and Audit-Ready
Role-based permissions and automatic history logs ensure accountability, compliance, and control without extra administrative work.
Role-based permissions and automatic history logs ensure accountability, compliance, and control without extra administrative work.
Make Every Corrective Action Count
Your team is already solving problems. Let’s give them the right system to prove it.